Lean Six Sigma Black Belt

After receiving my black belt certification in 2017, I served as a coach and program manage of LSS programs at both Macmillan Learning and Wiley.

In brief, Lean Six Sigma follows the DMAIC process, which entails clearly defining the problem and data required to address the problem, measuring current state, analyzing data, using the data to improve the process, and controlling the process through regular monitoring and clearly defined roles for response.

As a black belt, the requirements for success include utilizing the six sigma tools for statistical proof of goal achievement and mentoring the green belts through the process to ensure overall team success.

The Lean Six Sigma methodology includes tools such as (but not limited to) process mapping, value stream mapping (including defining wastes and constraints within the process), process FMEAs, process capability assessment, hypothesis tests, regression testing, and solution implementing using mistake-proofing.

The ultimate goal is to decrease deviations as much as possible (of course, to be truly six sigma allows for 3.4 defective parts per million).

In addition to my role on this project, I also worked on the BPM (Business Process Management) team for Macmillan Learning which collected project ideas from across the organization, prioritized them based on impact (especially in regard to customer experience, financial, and strategic alignment), and presented them to the executive committee for selection and assignment.

I officially received my Lean Six Sigma Black Belt certification in 2017.